Corporate training courses: Practical tips for successful communication
Since the early 80´s, the T.D.M. - training centre in Sarstedt offers you a complete range of customised and practical professional training courses in the interactive communication field. According to the principle of “learning by doing”, the
content is taken from the field and experiences out of our own call centre. Ideal for training on the job, from the practice for the field.
A selection of topics from T.D.M. - corporate courses:
- Acquisition of new customers
- How to get appointments
- How to conduct telesales
- Optimize customer relationsships
- Order processing
- Reactivate customers
- Organisation of telephone switchboard
- Train-the-trainer
- How to recognize and activate staff potential
An example taken from the field
We do not like knowledge gaps in the field of interactive communication.
T.D.M.-training courses
For more detailed information on the T.D.M.´s training offers and coaching programs, please refer to our product Information: Practice seminars (PDF, 839 KB).
Of course we will be happy to advise you personally.
or can gladly advise you on a personal basis.
Just give us a call or use our contact form at your convenience.
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